FAQ — VR Arcade, Indoor Playground & Amusement Equipment

G-Honor: One-Stop Sourcing for Complete VR & Arcade Park and Indoor Playground.

Here, you’ll find answers to the most commonly asked questions about our VR & Arcade products, services, and everything in between. If you don’t find the answer you’re looking for, feel free to reach out to us directly, and we’ll be happy to assist.

Can't find your answer?

Do your products have any warranty?

Yes, of course. During this period, we provide a 1-year warranty and lifetime maintenance for key components. If a key component has a problem (excluding man-made damage), we will send a new part to replace your part. After one year, if you need any help, we will sincerely provide our expertise to solve the problems you encounter, and if necessary, we will show you how to solve the problem via video.

We want different games. Can you do that for me?

We have extensive experience in the gaming industry. We are happy to recommend popular and high-profit games to our buyers.

Do you provide after-sales service even in our country?

Yes, it's an important support. We guarantee a 1-year warranty + lifetime technical support. If you need technical assistance, our technicians can also come to you in person, as long as their expenses are included.

I don't know how to operate your game. Do you provide an English manual? Can you help with installation?

Yes, we can make an English manual for you. Our technicians will patiently guide you through the process. This is not difficult. Please don't worry.

Can your machines be used in English?

Yes, our company has been exporting for many years, and our machines are sold all over the world. All our machines are in English.

How long can your products work?

All machines are manufactured using brand new, high-quality components. Therefore, these machines have a long service life and fewer malfunctions over the years. Customers can quickly reap the rewards and earn profits for many years.

Are your machines suitable for 110/220V voltage?

Yes. We can make our machines suitable for 110V, 220V, and 380V according to the standards of different countries.

Does your company have the necessary certifications for use in our country?

Our company has passed CE certification and SGS audit. If you require any other qualifications, please tell our sales team, and we will help you obtain them.

Get in touch with us

Just leave your email or phone number in the contact form so we can send you a free quote for our wide range of designs!

We are professionals in developing and manufacturing coin-operated game machines, indoor playgrounds, cotton candy machines, and VR simulators all with good quality and advanced technology.